Topic |
Question |
Answer |
| Tournament Registering |
How does on-line tournament registration work?
|
There are several steps. First you must Register with the site to create an account. This account is good for any tournaments you may want to attend later.
Second it's a good idea to Edit My Profile to ensure we have accurate information on your AGA membership, Adult status and contact information.
Third you can Register For Tournaments to attend any tournaments that are in their 'open registration' period.
When you choose Register for Tournaments you will be offered a list of any open registration tournaments. Next you will be asked to confirm whether you are playing as an Adult or a Youth. This step is useful to make sure the next page reflects the tournament dues appropriate for you. Finally, you can provide all the information we need to run the tournament, your Entering Rank, if there are any Byes you would like to take, any box lunch orders and so on.
> top
|
| Tournament Registering |
I'd like to order an extra lunch for my Mom who won't be playing. How do I do that?
|
Even though your Mom won't be playing, she can register as a spectator and place an order for lunch. As of April 2007, we do not charge anything for spectators to attend but do charge a fee to cover their lunch. By registering, spectators' orders are then processed with all the players' orders.
First spectators must Register with the site to create an account. This only has to be done once and the account is good for any future tournaments.
Second it's a good idea to Edit My Profile to ensure we have accurate contact information.
Third spectators can Register For Tournaments to attend any tournaments that are in their 'open registration' period and make their lunch selection.
See the other FAQs for more details.
> top
|
| Tournament Registering |
If I join the AGA after registering for a tournament but before playing, can I qualify for any AGA discounts?
|
Yes. You can update your tournament registration any time during the tournament's on-line registration period. Once you have joined the AGA, log in and update your profile with your AGA data especially your AGA Expiration Date and AGA No. Then under Tournaments, go to Change My Tournament Registration, proceed through the steps to Step 3 and confirm you AGA status is properly reflected. Click on the 'Update' button to update your registration. The correct AGA fees should be reflected in your confirmation receipt.
> top
|
| Tournament Registering |
When I registered for the tournament, I wasn't a member of the Houston Go Club and my receipt says I must pay the full price. Can I still get the member discount now that I have just joined?
|
Yes. You can verify in My Profile that your membership is up-to-date. You can review your tournament registration under Change My Registration and the registration form will recognize your membership status, save the registration and your new receipt will show the discounted rate.
> top
|
| Site Registration |
How does Site Registration work?
|
When you choose to Register (on the Login page) you will be asked to enter information to create an account on this site. You should provide a suggested userid, your name, an email address that works and your password. Make a note of your userid and password so you can login later. If your userid has already been taken, don't worry try again with a different one.
Once you have successfully created an account you will be sent an email to the email address you provided. In that email you will be asked to click on a link in order to activate your account. Without activation, you won't be able to login to the site.
> top
|
| Site Registration |
I registered with the site some time ago and haven't seen an Activation email yet, what should I do?
|
Most of the time our subscribers are successfully activating their account via the Activation link in the email we send you. It's possible that you may have an enthusiastic spam filter which is diverting the email (addressed from info@houstongoclub.org) to your Spam, Junk or Trash folder. You might want to add info@houstongoclub.org to your list of acceptable email addresses.
We suspect that some ISPs may also have enthusiastic spam filters that may prevent you from receiving the email at all. One of these is sbcglobal.net. If you are having any difficulties pleases email us at register@houstongoclub.org. We can activate your account for you with a new temporary password.
Please resist the temptation to create an account for the second time and contact us first.
> top
|
| Enabling Cookies |
I get the message that Cookies need to be enabled, what are Cookies and how do I do that?
|
Cookies are useful temporary information your Browser can store on your computer to make your internet browsing experience more pleasant. For example, they can prevent you from having to re-enter data every time you visit a new page or site.
We use cookies to manage our login sessions, know who you are from page to page and to protect our information.
For example, in Internet Explorer on Windows XP, cookies are controlled under Tools > Internet Options > Privacy > Advanced. Clear the "Override Automatic Cookie Handling" check box to enable and allow transparent use of cookies. Other options allow you to see cookies as they are transferred to your computer. Click 'OK' twice to close the open dialogs.
> top
|
| Security & Encryption |
What steps have you taken to secure this web site?
|
HGC-Online is now protected with a SSL certificate and all forms and pages processed are encrypted. When accessing a web site using SSL, Internet Explorer and Firefox show a padlock icon at the right of the URL or Address bar, while Safari shows a padlock icon at the right in the window bar.
A secure web site uses encryption and authentication standards to protect the confidentiality of information in web transactions, such as submitting forms.
Currently, the most commonly used protocol for web security is SSL, or Secure Sockets Layer. For a security standard such as SSL to work, your browser and our web server must both be configured to use it.
When you connect to our HGC-Online web site, you will be using SSL, and your browser asks our server to authenticate itself, or confirm its identity. The authentication process uses cryptography to verify that a trusted independent third party, or certificate authority has registered and identified the server.
In addition, SSL encrypts the data that you send, and incorporates a mechanism for detecting any alteration in transit, so that eavesdropping on or tampering with web traffic is almost impossible. This is essential for safely transmitting highly confidential information such as birth dates and credit card numbers.
Practically all current browsers are set up by default to accept SSL certificates from most established certificate authorities, and to notify you when you are entering or leaving secure sites.
> top
|
| Topic |
Question
|
Answer
> top
|
Please review the following FAQs for more information on how HGC-Online works. If you need additional help please don't hesitate to contact us.
